Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. Join a team that’s built on trust, teamwork, and a shared commitment to excellence. If you're looking to take your career to the next level, Furniture Mart USA is where your future begins.
Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.
The Mattress Specialist is the sleep expert in charge of assisting customers who are looking for a mattress. If other sales associates need assistance with their bedding customers, they go to the Mattress Specialist for help and guidance.
RESPONSIBILITIES
Educate the customer about the healthy advantages of a good night’s sleep by effectively explaining the features and benefits of each individual product
Help customers discover their comfort to ensure proper mattress selection
Provide excellent customer service and knowledge of our mattress/bedding products
Make a thorough product presentation
Utilize our proven sales process to discover each client’s unique desires.
Maintain a strong knowledge of showroom layout.
Listen intently to each client’s specific desires and make educated suggestions based on the information given.
Build professional relationships with clients.
Proactively and effectively communicate product features and benefits, as well as promotional information.
Provide timely, relevant follow-up.
Demonstrate a tenacious drive for results and be accountable for becoming a trusted, successful “Sales Professional/Design Associate.”
WHAT DO WE OFFER?
$$ GUARANTEED BASE PAY RATE with opportunity for unlimited earnings through our commission-pay plan. We offer a comprehensive, paid training program where you receive the tools you need to succeed including training on our selling system, product knowledge, and computer system.
Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH!
GREAT EMPLOYEE & FAMILY DISCOUNTS on our beautiful furniture, mattresses, and accessories!
REQUIREMENTS/QUALIFICATIONS:
Experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures
Demonstrated ability to effectively lead/direct, coach and train others, and the ability to relate well using communication, interpersonal, diplomacy and related skills
Flexibility to work a retail schedule which will include evenings, weekends and holidays
Computer proficiency including MS Office products
Strong verbal and written communication skills and excellent organizational skills
Ability to manage competing priorities in a fast-paced environment
CORE COMPETENCIES:
Entrepreneurial spirit
Sales and Customer focused
Relationship builder
Effective communicator
Furniture Mart USA is an Equal Opportunity Employer